
Clearance FAQs
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Why purchase from Sparque?
- Ex-demo and Refurbished ebikes are Sparque certified – this means that the bike has been serviced and refurbished by our expert mechanical team.
- Sparque Certified – full service and safety checked for best riding experience
- Personalised handover
- Consumables guarantee (tyres, chain, brake pads will be in very good condition with a minimum of 50% life left)
- Support from our sales and mechanical team for any future servicing and questions about operating the bike.
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Is the ebike covered by a manufacturer’s warranty?
Warranties vary depending on the age and condition of the bike. Some bikes will have full manufacturer’s warranty available; for other bikes the warranty term will be shorter between 3-12 months (e.g., ex-demo with higher kms and ex-lease ebikes); some ebikes will have 3 months parts warranty (refurbished), or 30 days parts warranty (consignment sales). Always check the listing for exact details.
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What’s the condition of the bike?
- Ex-Demo: a near new bike, low kms, little or no markings or scratches. Lived on our shop floor and may have ridden around the block a few times. Some have under 5km!
- Refurbished: can be ex-demos with more kms, ex-lease bikes (serviced by our workshop or our service partners), consignment ebike (we sometimes sell our customers ebikes if they meet our standards – these bikes are refurbished by our team).
Frame condition listing is based on the following:
- As new – Presents as new. No noticeable marks, minimal use.
- Very good – Light cosmetic wear only: small scuffs or hairline scratches.
- Good – Apparent signs of regular use: visible scratches/paint chips, touchups.
- Fair – Visible cosmetic wear: larger chips, scuffs, minor dents or light surface rust. Fully serviced and safe to ride.