Clearance FAQs

  1. Why purchase from Sparque?

    • Ex-demo and Refurbished ebikes are Sparque certified – this means that the bike has been serviced and refurbished by our expert mechanical team.
    • Sparque Certified – full service and safety checked for best riding experience
    • Personalised handover
    • Consumables guarantee (tyres, chain, brake pads will be in very good condition with a minimum of 50% life left)
    • Support from our sales and mechanical team for any future servicing and questions about operating the bike.
  2. Is the ebike covered by a manufacturer’s warranty?

    Warranties vary depending on the age and condition of the bike. Some bikes will have full manufacturer’s warranty available; for other bikes the warranty term will be shorter between 3-12 months (e.g., ex-demo with higher kms and ex-lease ebikes); some ebikes will have 3 months parts warranty (refurbished), or 30 days parts warranty (consignment sales). Always check the listing for exact details.

  3. What’s the condition of the bike?

    • Ex-Demo: a near new bike, low kms, little or no markings or scratches. Lived on our shop floor and may have ridden around the block a few times. Some have under 5km!
    • Refurbished: can be ex-demos with more kms, ex-lease bikes (serviced by our workshop or our service partners), consignment ebike (we sometimes sell our customers ebikes if they meet our standards – these bikes are refurbished by our team).

    Frame condition listing is based on the following:

    • As new – Presents as new. No noticeable marks, minimal use.
    • Very good – Light cosmetic wear only: small scuffs or hairline scratches.
    • Good – Apparent signs of regular use: visible scratches/paint chips, touchups.
    • Fair – Visible cosmetic wear: larger chips, scuffs, minor dents or light surface rust. Fully serviced and safe to ride.