2024 Archives - Page 5 of 16

2026-02-16

From the first moment that we made contact, the Team at Sparque Perth have been amazing. Always willing to go the extra mile, showing a keen interest in what I need to enjoy the e-bike journey. Recommend Sparque 100%.

Steven

2026-02-11

First time visiting and definitely won’t be the last, took care of my repairs for me on the day, and my bike is riding perfectly again. Very happy with the job, and just as happy to have a new local bike shop to go to. Thanks again, guys! Legends!

Barry Goodhead

2026-02-10

Highly recommend Sparque for Ebike leasing. I leased an Ebike for 4 years and found the staff at Spargue very helpful and responsive to all requests.

alwyn zigzag

2026-01-31

Great attentive and honest customer service. Delt with an issue in a very professional and customer focused way. Highly recommended.

Corinne van Straten

2026-01-29

I really love the e-bike brand and size they suggested, love the bike bags. The service provided extends well past the transaction of buying the bike. You get contacted when your bike is due for servicing and they always do an excellent job. The team is amazing, they remember you and always provide the best service and advice. We are moving and when we told them, they offered to help get the bikes ready for transport. They did an amazing job. Thanks team you are all amazing people.

John Tipu

The team at Sparq have provided excellent service for our 2 Riesse & Muller electric bikes. The team have just finished packing our bikes ready for shipping overseas. Everything was ready within 24 hours, as promised. Thank you guys and keep up the good work!

Leza Cullen

⭐️⭐️⭐️⭐️⭐️ I had such a great experience with the team at Sparque while looking for a new e-bike. Their customer service and support were excellent — friendly, patient, and genuinely helpful throughout the whole process. I have been really impressed by how professional and accommodating the team was. It’s clear they care about their customers and stand behind their products. Highly recommend Sparque to anyone looking for great e-bikes and even better bike servicing!!!

Alexandra Davies

2026-01-27

Barb Stansfield

2026-01-08

Had my first e- bike service yesterday and was super impressed with the service. They accommodated me at very short notice because I live rurally and was able at the last minute to get to Melbourne so my appointment was changed. Very thorough and had advice on what we should do in the future with carrying the bike on the vehicle. It’s a small details that matter. Thanks Sparke Melbourne.

Sean Liley

2025-12-23

I can’t recommend Thomas, Leigh and the team at Sparque E-bikes enough. The service is first rate and nothing is too hard for the guys. Leigh is a great mechanic and his attention to details is superb. He went out of his way to fit a Basil dog box to my Tinker. They only stock quality e-bike brands and accessories. I wouldn’t go anywhere else!

Henry Travers

2025-12-15

Great joint. Very helpful.

Pete

2025-11-28

Highly recommend! This is the best bike shop I came across this shop on a really hot Friday afternoon when something went wrong with my back tyre while on my ride home from work. I limped over, hoping they might still be open, and arrived just after they had locked up for the day. One of the team noticed me outside, opened the door, brought me into the air-conditioning, and then they re-opened the workshop just to help me. Their kindness — staying back after closing at 5pm on such an exhausting Friday to fix my tyre and axle, and then to give my bike a quick service to make sure I got home safely — is something I’ll never forget. The price was way cheaper than the other places I’d been getting my bike serviced, and I haven’t had any issues with my bike since. This is the kind of genuine above-and-beyond service that is rare to find. I’ll always come back here, and recommend them to everyone I know. Thank you again for the incredible service

Curt and Hil Cat and Crow

2025-11-27

Been out of Perth for 10 years. Went for a ride around town and my seat clamp bolt had stripped and wouldn’t tighten enough. Stumbled upon these guys and they replaced the bolt, cleaned up the grease and got me back on the road. No charge at all. Just happy to help. Stop in and meet these guys, check out their inventory. Great people. Thanks!

Jenny Oglesby

2025-11-19

I recently bought a GoCycle from Sparque. It is a great bike but had a few problems. The team at Sparque are fantastic. They fix any problems straight away and are only too willing to answer question and give advice. I strongly recommend that anyone thinking about an ebike make Sparque their first port of call.

Michael Johnson

Sparque were excellent to deal with. They found the most suitable bike fro my needs and also tailored the most convenient location for servicing. The paperwork for the leaase was made simple and Thomas is always there to help if any issues arise with the bike or the lease.

tesstravelling

2025-11-17

The team at Sparque Melb are amazing and always helpful. Thank you again for fixing my bike at such short notice today.

Sky Croeser

2025-11-06

The team at Sparque are amazing! The tyre of my cargo bike was totally worn down, and they seemed to be the only bike shop in Perth with a replacement. I love that they scheduled me in for a repair time, rather than asking me to leave the bike for a few days. They not only replaced my tyre, they also had a good look at the bike and found a few other issues that needed dealing with. And got it all done in time for me to hop back on the bike for the school pickup!

Chris Della Bona

2025-10-21

Thomas and the team at Sparque were absolutely brilliant at helping me pick the best e-bike for me. They made the entire process seamless.

Claire Chhor

2025-10-18

Good service, nice environment, helpful, gave us good advice even though they didn't carry the items we wanted 😁

Tram Dang

2025-09-24

Sparque are a great service to the community. We went in a few times to try different bikes and configurations before we decided on a trial. Jon was accommodating, friendly and so passionate about this world of e-bikes. It's week 2 with our Wombat and we're all loving it!

Secretary — City Precinct

2025-09-19

Need an ebike - get it here. Have you ever seen a business with just 5 star reviews? Kind, patient, knowledgeable and the best quality bikes in Melbourne. You cannot go wrong here.

Indira Kulafi

2025-09-18

I signed up to a subscription for the Wombat cargo bike. Best value subscription on the market, no extra charges for accessories, very professional service. The subscription fee included servicing, insurance, roadside assistance and all the accessories. The guys at Sparque are great. very helpful

Christian Pflüger

2025-09-16

Absolutely legendary service and attention to detail from Leigh at Sparque eBikes. To give a bit of a back story, I had my eBike for a service at another bike shop just in March this year. However, I noticed that my brakes were quickly fading and my eBike motor was not running smoothly. Long story short, my disc brakes were well worn (1.2mm instead of the minimal 1.5 mm), my motor needed a substantial repair, which Leigh managed superbly. To top it all off, my front fork was not working either and my old bike shop told me nothing can be done other than a new fork for $300-$400 + install. Leigh managed to service the whole fork and made it work like new for about a third of the cost of a new fork. Safe to say, I'll be back with my wife's and my bike for sure!

Barbara Elliott

2025-09-14

Knowledgeable staff who know what they’re talking about. I had so many questions at the start, and the guys at Sparque listened carefully, and then explained the concepts I needed to understand. No rush. No pressure. They just want you to end up with the bike that’s right for you. Which I did … on my third visit. Grown up service from people who know their stuff.

Darrell Esparon

2025-09-07

Can't thank Sparque E Bikes enough for the excellent service, transparency and honesty.. Very reassuring dealing with an Aussie owned business, highly recommended and very happy🇦🇺👍🍻

Josh Rynehart

2025-08-29

Excellent service throughout the engagement and lease period. Sparque were always quick to provide information in an easily digestible format and were always helpful. In particular Thomas was excellent to deal with

Alex Gotts

2025-07-31

This was a convenient way transitioning from car commuting to e-biking. We were able to access a "car replacement" style bike without the big up-front expense of buying a bike. Our baby loves riding in the bike and it feels great to zoom past the morning traffic.

Dianne Hough

2025-07-30

Blake Srdarev

I've had a fantastic experience with Thomas and the team at Sparque Perth. From the moment I started exploring E-bikes, they were incredibly patient and helpful. Their ongoing support and reliable servicing have been 5 star. If you're considering an E-bike, I highly recommend stopping by and having a chat with the team, they really know their stuff!

Daniel Noble

2025-07-26

Phenomenal customer service and quality. Thomas at sparque is efficient, friendly and immensely helpful in directing you to the right product and making it materialise quickly. It's rare to see this kind of quality service and product and I'd highly recommend anyone thinking about buying an eBike to purchase from sparque

Viki Wang

2025-07-17

Really impressed with both the e-bike and the service. The bike we rented was smooth, reliable, and perfect for everyday use. . Servicing was quick—done within a day.The team has been incredibly responsive, flexible, and considerate throughout. The return process was completely hassle-free. Highly recommend!

Simon Ponsonby

Scott was great at getting us sorted with our cargo bike. Highly recommend the team at Sparque!

Céline Roncé

2025-07-16

I wanted to try a family long tail bike, but buying before testing was a bit daunting, as it is quite an investment. With sparque, we were able to rent a bike for a couple of months. We really enjoyed the experience. It took a bit of time to get used to the bike, and we had a lovely experience with the team. We had a battery issue, and they replaced the battery right away so we can continue to enjoy our bike. Knowing that we had insurance included in your it subscription was a great plus. My kids loved riding on the bike, even when it was raining. I would recommend sparque subscription to anyone who wants to test and discover if a family bike is for them!

Mark Tournier

2025-07-10

I recently salary sacrificed a Riese & Müller e-bike through Sparque, and the experience has been outstanding from start to finish. The team at Sparque was incredibly helpful throughout the entire process. Their guidance gave me confidence every step of the way. The e-bike itself is phenomenal. Riese & Müller’s quality and design are top-tier, and it’s completely transformed how I commute. Another huge plus has been the local servicing options here in Canberra. Having access to trusted, professional servicing nearby has made maintenance easy and convenient, giving me peace of mind that my investment is well supported. Overall, I highly recommend Sparque to anyone considering salary sacrificing an e-bike. It’s a smart, sustainable choice and great healthy lifestyle choice.

Sylvia Hay

2025-07-07

Very happy with my bike lease through Sparque - great service and communication. They found the perfect bike for me. The lease process and pricing was transparent and it was no problem getting my bike to where I am in Sydney

Gail Ivicevich

2025-06-30

Thank you, Leigh and all the team, at Sparque Perth for helping me to find the right bike. they answered all my many questions and provided great advice. Renting a bike for 1 week was instrumental in allowing me to assess which bike really suited my needs. The ongoing support and service also played a big part in my choosing Sparque for my new EBike. Thanks guys.

Kerry A

2025-06-27

This e-bike shop is tucked away on Fitzgerald Street but is well worth a visit if you are looking for a quality bike and excellent service. Scott and Leigh were friendly and very knowledgeable about the bikes they stocked. The opportunity to try before you buy with a week renting was really helpful in making a final decision. I can highly recommend Sparque and their team.

Kevin Drape

2025-06-22

Thijs and his team ,both before and after my purchase of the Khalkhoff Endeavour L Excite Wave , have been excellent. The bike, my first e-bike is superb.

John H

2025-06-17

We have leased four bikes from Sparque over the years, and they have all been fantastic. Excellent quality bikes and support and service that is second to none.

Andrew Thompson

2025-06-14

The whole Sparque team provides the highest levels of professional service and support. Their product range speaks for itself. Highly recommended.

Phil

2025-06-09

What's not to love. Friendly service, great bikes, and also despite some minor damage from normal use, they fully refunded our bond. Highly recommended.

Sarah ******

2025-06-07

We've had our 3 Tern e-bikes for a few years and purchased them elsewhere, but my husband has been in with multiple problems over the last few months and they have always been super helpful and polite. Nothing is ever too much trouble, they fix almost everything on the spot, heaps of knowledge and very fairly priced. If we were ever in the market for new bikes, we would be going here. Such a great team.

Craig Sims

2025-06-03

Juan Pablo Cepeda Diaz

2025-05-30

Excellent service, People very helpful, and quick service 😁

Ron Lambert

2025-04-29

Hi I own one R&M Nevo and I brought my long suffering wife one in 2020. I get both of them serviced at Spaque. On the recent service Lars was able to rectify an issue my wife's bike which.past service centers had not fixed. Happy wife happy life. Thanks Lars

Luke Warnock

2025-04-27

Very helpful and understanding for a beginner to e-bikes. Helpful with paperwork as I got mine through smart salary. High quality e-bikes that is worth the investment.

Bianca

2025-04-24

Extremely friendly and helpful, they’ve got me sorted with an R&M Load. They were extremely helpful at recommending bikes, explaining the differences between them and all the available accessories for my particular use case. They even let me test ride one of the employees bikes from the shop to home (and back again!) to make sure that I was comfortable riding it and that it would fit in my house. That’s above and beyond service! Thanks Sparque!

Helen Jones

2025-04-22

I was very satisfied with the range of bikes and excellent support and follow-up provided by my consultant at Sparque. Getting an e-bike has been a great decision. I really enjoy my cycling commutes to work and feel more energized at the start of the working day. The commute time is the same as or shorter than driving.

Brian

2025-04-20

Excellent customer liaison, excellent eMTB service. This business is a benchmark for Perth bicycle shops.

Rachael Brown

2025-04-15

Yes, you can get cheaper e-cargo bikes from elsewhere, but I can't recommend a lease from Sparque enough for peace of mind and ease. The lease includes regular comprehensive servicing and the insurance as well as the excellent service from Thijs, Thomas and the team for any issues with the bike. I have ridden well more than 5,000km on my e-cargo bike and couldn't be happier.